Faq

Frequently Asked Questions

Orders & Payment

How do I place an order?

Simply browse our collection of skirts, shorts, and T-shirts. Select your preferred size, color, and quantity, then proceed to checkout. You will be guided through the payment process.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely.

Can I modify or cancel my order after placing it?

We process orders quickly to ensure fast delivery. Please contact us at [email protected] within 1 hour of placing your order to request changes or cancellation. After that, we cannot guarantee modifications.

Shipping & Delivery

What are your shipping options?

We offer standard shipping (5–8 business days) and express shipping (2–3 business days) for most destinations. Shipping costs are calculated at checkout based on your location and order weight.

Do you ship internationally?

Yes, we ship to many countries worldwide. International delivery times vary by location. Please check our shipping policy for details.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our carrier’s website.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. To initiate a return, please email [email protected] with your order number and reason for return.

How do I exchange an item?

For exchanges, please contact us at [email protected]. We will assist you with size or color changes. Return shipping for exchanges is free for domestic orders.

When will I receive my refund?

Refunds are processed within 5–7 business days after we receive and inspect your returned item. The refund will be issued to your original payment method.

Product & Sizing

How do I find the right size?

We provide a detailed size guide on each product page. Measure your waist, hips, and chest, then compare with our chart. If you need further assistance, email us at [email protected].

Are your products true to size?

Our skirts, shorts, and T-shirts are designed to fit standard sizing. However, we recommend checking the specific measurements for each item, as some styles may have a relaxed or fitted fit.

What fabric are your T-shirts made of?

Our T-shirts are made from 100% organic cotton or a cotton-polyester blend for comfort and durability. Fabric details are listed on each product page.

Contact & Support

How can I contact customer support?

For any questions or concerns, please email us at [email protected]. We aim to respond within 24 hours on business days.

Do you offer gift wrapping?

Yes, we offer eco-friendly gift wrapping for an additional fee. You can select this option during checkout.